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Tuesday 20th March 2018

Out-of-Apple Oppressive Repair Rules Relaxed

Business

7Dnews London

Fri, 30 Aug 2019 07:27 GMT

In a pleasant surprise, Apple announced on August 29th that it will begin training and providing repair shops not related to the company with spare parts, AFP reported.

The iPhone manufacturer has been harshly condemned for fighting outside Apple repairs to force customers to pay for the costly in-house costly service.

"We're making it easier for independent providers across the US to tap into the same resources as our Apple authorised service provider network," Apple chief operating officer, Jeff Williams, said in an online post.

"We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested."

Many users of iDevices prefer independent repair shops to Apple’s 5,000 authorised service centres worldwide, as they are often more efficient and much less expensive than the in-house service,

The training programme is free of charge but shops that take part in it will have to include an Apple-certified technician on staff.


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